Tag: Customer Service
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My CVS Adventure
Jeffrey Zeldman wrote a relatable post today about waiting at CVS while his prescription got sorted out. It reminded me of my own recent CVS experience, which had a few more moving…
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The Power of Responding to Negative Reviews on Google Business: Why It's Vital and How to Do It Right
Bryan Meadows, Owner of Bloomington Creative Solutions (this is a fake name) had been running his small business for 10 years, proudly providing services to his loyal customers. He often heard compliments…