Subject: Website handoff for [business name]

Hi [name],

I am arranging a website handoff to [new provider]. Please confirm who owns and manages our domain, DNS, hosting, website, email, and paid licenses.

Please invite [business-controlled email] to the relevant accounts, or let us know the provider’s secure transfer process. Please do not send passwords by email.

Could you provide a current website backup, a list of renewal dates and transferable licenses, and any dependencies we should preserve? Please keep existing hosting and email active until we have agreed on the cutover and verified the new setup.

Please let us know the handoff steps, any applicable fees under our agreement, and your availability to coordinate.

Thank you,
[name]